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City Express Coatzacoalcos Hotel, Coatzacoalcos

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From34US$ /night
Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Las Palmas No 209 Fraccionamiento Paraíso, Coatzacoalcos, Mexico
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
21 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Standard Double Room
Max:
4 persons
30 m² 
Bed options:
2 Double beds
Heating
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Coatzacoalcos 2.5 mi
Airports
Minatitlan (MTT) 13.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking lot
  • Wheelchair access
  • Elevator
  • Currency exchange

Sports & Fitness

  • Fitness center

Services

  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Breakfast
  • Bar/ Lounge area

Business

  • Business center

Spa & Leisure

  • Outdoor swimming pool

Room features

  • Air conditioning

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • AM/FM alarm clock
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Location

Avenida Las Palmas No 209 Fraccionamiento Paraíso, Coatzacoalcos, Mexico
Map view
Avenida Las Palmas No 209 Fraccionamiento Paraíso, Coatzacoalcos, Mexico
Nearby
Jalapa
Universidad Veracruzana School of Music
1800 ft
Restaurants
Groshi Express
1600 ft
Calle Jose Luis Cuevas 501 Local 2 Esquina Malecon Costero
Hotel Nh Coatzacoalcos
2400 ft
AV DE Las Palmas Colonia Paraiso

Reviews and Ratings

Feedback from previous guests about their experience.
40%
liked the hotel and would stay again
5.0/10
Guest rating
Rooms
5.0
Location
7.0
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
3.5/5 based on 367 reviews
8.3
8.3/10 based on 226 reviews
#3 of 17 hotels in Coatzacoalcos based on Tripadvisor
Andy
United States of America, January  2025
5.0/10

This hotel is not worth the stay. I had a terrible experience with a broken air conditioner and a room infested with bugs. The pool area felt overcrowded and unwelcoming, and the food was mostly inedible, save for one restaurant that had long wait times. I definitely wouldn’t return, even if it were free. If you value quality and decent service, look elsewhere.

Rooms
5.0
The rooms were poorly maintained, with a broken air conditioner and visible moisture in the corners, which left a musty smell.
Service
5.0
The service was unhelpful when I requested a different room, as there were none available.
Location
5.0
The hotel is located close to malls and the Malecon Avenue, but that's about the only positive thing I can say.
Dining
5.0
The food was mostly horrible, with only one decent restaurant option and long wait times.
Facilities
5.0
The pool area was overcrowded and made it clear that tourists weren’t really welcome.
David
United States of America, November  2024
5.0/10

The hotel serves its purpose as a business stay but leaves much to be desired. The location is decent, being near shopping malls and the Malecon Avenue, making it convenient for short trips. However, I found the rooms to be noisy and not very clean, and the dining options really fell short, especially for breakfast. If you’re looking for a budget option, it might work, but don't expect much luxury or comfort.

Rooms
5.0
The rooms were noisy and not well-maintained, with signs of moisture and bugs. Not ideal for a comfortable stay.
Service
5.0
Service was lacking, especially with communication in English, and room service took a long time.
Location
8.0
The location was a plus, close to major malls and the Malecon Avenue, which made exploring a bit easier.
Dining
5.0
Dining was disappointing overall; the food quality was poor, and waiting times were excessively long.
Facilities
5.0
Facilities included a small gym and pool, but they didn't offer much for relaxation or enjoyment.
Edward
United States of America, November  2024
5.0/10

I had high hopes for this hotel based on a few reviews and pictures, but it didn’t meet my expectations at all. The air conditioning was broken, and there were bugs in our room. The dining options were limited, and the food was quite disappointing. On the bright side, the location is decent as it's near main malls and waterfront areas, but that isn't enough for me to recommend this place.

Rooms
5.0
The room had a broken air conditioner and was not very clean, with visible bugs and a musty smell.
Service
5.0
The staff were not helpful when we requested a room change; there were simply none available.
Location
7.0
It's conveniently close to major malls and Malecon Avenue, which is nice, but not enough to make up for the other issues.
Dining
5.0
Dining was very disappointing; most of the food was horrible except for one restaurant that required a long wait.
Facilities
5.0
The pool area was overcrowded and not welcoming for tourists.
Arthur
United States of America, September  2024
5.2/10

The hotel serves its purpose as a business stay but falls short in many areas. The rooms are adequate but not soundproof, and the dining options left a lot to be desired. The location is a definite plus, being close to major malls and the waterfront. Overall, it's an affordable option if you're not too picky, but don't expect a memorable experience.

Rooms
5.0
The rooms are just okay, not quiet at all, and the air conditioning unit had issues, creating gaps that made it less comfortable.
Service
5.0
The service was lacking, and we found the staff's ability to communicate in English wasn't very good.
Location
8.0
The location is convenient, close to major malls and the Malecon Avenue by the sea, which was a highlight of our stay.
Dining
5.0
The dining experience was quite disappointing, with only one decent restaurant and long wait times for food.
Facilities
6.0
Facilities include a small pool and a basic gym, both of which are adequate but nothing impressive.
Ron
United States of America, September  2024
5.0/10

My stay at this hotel was quite disappointing overall. The location was decent as it’s close to major malls and the Malecon Avenue, but the room conditions and dining options were far from satisfactory. I witnessed several issues like bugs in the room and a frustrating dining experience, making it hard to recommend this place.

Rooms
5.0
The room was not in great shape, with a broken air conditioning unit and a musty smell in the corners, which made it uncomfortable to relax. I was really expecting better cleanliness and maintenance.
Service
5.0
The staff was unable to effectively communicate in English, which made addressing issues a hassle. Overall, I felt the service did not meet the basic expectations.
Location
7.0
The hotel is conveniently located near major malls and closely follows Malecon Avenue by the sea, which is a nice feature for exploring the area.
Dining
5.0
The dining experience was a letdown, with the food being generally awful and a very long wait at the one decent restaurant available, which only added to my frustrations.
Facilities
5.0
I found the facilities to be basic and not very inviting. The small pool was overcrowded, and the gym had minimal equipment, which was disappointing.
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Check-in
05Apr2025Select date
Check-out
06Apr2025Select date
Rooms and Guests2 Guests, 1 Room